Showing posts with label AOL IM. Show all posts
Showing posts with label AOL IM. Show all posts

Thursday, October 25, 2007

AOL Mobile Site Created


AOL has developed a new mobile version of its online services, in line with the trend to optimize Web experiences for mobile access. Though the trend has been underway in any case, it might be fair to say that the sudden success of the Apple iPod has alerted the whole industry to the existence of a new mobile segment: high-end Web-centric users for whom Web applications and entertainment as as important as voice and text messaging.

And since over time, all phones are expected to become smart phones or feature phones, mobile-optimized Web sites are a must.

The upgrades include more mobile-friendly versions of AOL Search, Mail, MapQuest, and AOL Instant Messenger, among other features. The new mobile search, for instance, will offer results that are more tailored to users on the go, such as driving directions and click-to-call options linked to services like MapQuest and Moviefone.

A mobilized myAOL service will enable users to personalize the AOL mobile site by selecting news headlines, pictures, and RSS feeds. Separately, AOL plans to launch AOL MyMobile, a new application similar to Yahoo's Go service, by year's end.

It will allow Mobile Windows users to download a range of AOL services such as Mail, Cityguide and Search, and will remember recent requests to help speed searches on the fly.

A new mobile widget for GPS-enabled phones will also allow AIM users to locate each other, marking a step by AOL into the mobile social networking area.

As part of the new mobile push, AOL is also formally launching Winamp Remote, letting people access and listen to music stored on their computers from on their cell phones.

iPhone has changed some things and accelerated some things. Much faster movement towards mobile-optimized Web experiences is among those impacts.

Wednesday, July 11, 2007

Business IM Use at 26 Percent


AOL’s third survey of instant messaging use shows IM in the workplace has grown. About 26 percent of surveyed businesspeople say they use IM at work.

At-work IM users now send IMs to communicate with colleagues (58 percent), to get answers and make business decisions (49 percent) and even to interact with clients or customers (28 percent). Twelve percent have used IM at work to avoid a difficult in-person conversation, AOL says.

Business and at-work users say they use IM because it “enables me to keep up with family and friends (47 percent). IM also “helps me to stay in touch with people I normally wouldn't be in regular contact with (43 percent).

About 38 percent say IM “helps me to get more done each business day.” About a quarter say IM is useful because it “enables me to check in on my children, providing peace of mind.”

For working moms and dads, IM’s impact is higher than the national average. In fact, 83 percent say that their day-to-day business lives have benefited from instant messaging, AOL says.

Some 11 percent say IM enhances productivity enough that they “leave the office earlier.”

Among those who use instant messaging for business purposes, 13 percent say they have their IM screen name printed on their business card, while six percent say they write it on the business cards they exchange. About 26 percent of polled New Yorkers have their IM screen names printed on their business cards.

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