Businesses use social media for a variety of reasons. Some 96 percent of respondents told Booz & Company that they are using social media for “advertising and promotions.” 
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
With the caveat that early reported interests, tests, trials and investments in new technology such as artificial intelligence--especially t...
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