Though end user satisfaction with the iPhone has remained fairly constant over the last year, Research in Motion BlackBerry devices seem to have suffered a dramatic decline in satisfaction, dropping from a high of about 55 percent in January 2008 to June 2010, Changewave Research reports.
A reasonable observer would suggest this portends some trouble for RIM, the reception issues with the new iPhone 4 notwithstanding.
Wednesday, July 14, 2010
BlackBerry Satisfaction Plummets, Changewave Finds
Labels:
Apple,
BlackBerry,
iPhone,
RIM
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
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