Monday, August 3, 2009

Google Voice "Not Really VoIP"?

There has been a fair amount of chatter over the last week about Google Voice "not really being VoIP." That misses the point.

Users don't care about how we label things, nor do they care how things get done. They only care about value, utility, fun and other things of a useful nature.

Whether Google Voice is "really VoIP" or not misses the point. People like and use technology the way they want, not the way we think they "should."

2 comments:

Aswath said...

There is one reason it will be interesting if people generally grant that GV is not VoIP: then I will be able to stop people falsely claim that only VoIP (and not PSTN) can offer these great features. :-)

Gary Kim said...

Point well taken. Features can be delivered even when using a legacy POTS line for bearer traffic.

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