Dell plans to launch a managed services initiative aimed at allowing channel partners and Dell itself to remotely maintain and troubleshoot small business networks, servers and desktops. Two recent Dell acquisitions -- Everdream and Silverback Technologies -- will provide the foundation for Dell's SaaS push, says Joe Panettieri is Editorial Director of Nine Lives Media.
The managed services push is supposed to happen late in 2008 or early in 2009. Dell intends to become a Master Managed Service Provider (Master MSP), which means IT consulting firms will be able to leverage Dell's own network operation centers (NOCs) to manage customer networks.
When even hardware manufacturers become service providers, how long can service providers wait to become data specialists, to a greater or lesser degree?
Wednesday, June 25, 2008
Dell to Become a Managed Service Provider
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
Subscribe to:
Post Comments (Atom)
Whatever the Eventual Impact, Telecom Execs Say They are Investing in AI
With the caveat that early reported interests, tests, trials and investments in new technology such as artificial intelligence--especially t...
-
We have all repeatedly seen comparisons of equity value of hyperscale app providers compared to the value of connectivity providers, which s...
-
It really is surprising how often a Pareto distribution--the “80/20 rule--appears in business life, or in life, generally. Basically, the...
-
Who gets to use spectrum, and concerns about interference from other users, now appears to be an issue for Google’s Project Loon in India. ...
1 comment:
Every business has a different set of needs when it comes to IT and with a dedicated managed set of providers, the focus of the managed service can target the needs of the business exactly. Service providers as well are finding the managed solutions beneficial as customer satisfaction can be heightened, and long term relationships built by the alert service provider.
Post a Comment