Monday, November 27, 2006

You Probably Already Knew This...

...but enterprises now are interested in mobiity solutions for external customer-facing and internal efficiency reasons. Still, the single most important reason for equipping employees and associates with mobility support is to respond to customer inquiries faster, say researchers at Aberdeen Communications.

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Whatever the Eventual Impact, Telecom Execs Say They are Investing in AI

With the caveat that early reported interests, tests, trials and investments in new technology such as artificial intelligence--especially t...